Frequently Asked Questions

Deluxe Limo Italy provides a luxury vehicle with a professional, English-speaking chauffeur dedicated exclusively to your itinerary. Services include airport transfers, private day trips, multi-day tours, business travel, and special events.

We operate across Italy in cities such as Rome, Florence, Milan, Venice, Naples, and Bologna, as well as regions like Tuscany, the Amalfi Coast, Lake Como, Sicily, and Sardinia. Long-distance intercity transfers are also available.

Yes. Many clients choose to book a dedicated chauffeur for their full trip in Italy, ensuring flexibility and personalized service throughout their stay.

Yes, all chauffeurs at Deluxe Limo Italy speak fluent English. Some of our chauffeurs also speak German, French, Russian, and Spanish. Multilingual chauffeurs in other languages can be arranged upon request..

Our fleet includes Mercedes E-Class and S-Class sedans, V-Class minivans, Sprinter vans, luxury SUVs, and minibuses. For premium requests, we also provide Rolls-Royce, Bentley, and Maserati vehicles.

Yes. Your chauffeur can follow your schedule or suggest the best routes for sightseeing, dining, shopping, and wine tours. Deluxe Limo Italy specializes in tailor-made itineraries across Italy.

Yes. We arrange private tours to Tuscany, Chianti, Piedmont (Barolo), and not only including exclusive winery visits, olive oil estates, and Michelin-starred dining. We also provide luxury shopping transfers with VIP access in Milan, Rome, and Florence.

Yes. We provide airport transfers with meet-and-greet service at Rome Fiumicino (FCO), Milan Malpensa (MXP), Venice Marco Polo (VCE), Naples (NAP), Florence (FLR), and other airports. VIP terminal and fast-track services can be arranged upon request.

Yes. Deluxe Limo Italy provides premium chauffeur services for weddings, corporate events, red-carpet occasions, and private functions, ensuring punctuality, discretion, and luxury service.

Yes. Our chauffeurs are trained in full confidentiality and trusted by executives, VIPs, and celebrities who require maximum privacy.

Yes. We frequently provide transfers to private villas, marinas, luxury resorts, and destinations such as Capri, Portofino, Sardinia, and Lake Como. We also coordinate with yacht and helicopter transfers.

Complimentary bottled water and Wi-Fi are available in our vehicles. Additional amenities, such as child seats or special requests, can be arranged in advance.

You may cancel a booking at any time, but unless otherwise specified in writing, the following penalties apply:
⦁ Cancellation at least 2 months before the beginning of the service(s): 0% penalty.
⦁ Cancellation at least 1 month before the beginning of the service(s): 20% penalty.
⦁ Cancellation at least 2 weeks before the beginning of the service(s): 40% penalty.
⦁ Cancellation at least 1 week before the beginning of the service(s): 60% penalty.
⦁ Cancellation less than 1 week to at least 48 hours before the service(s): 80% penalty.
⦁ Cancellation less than 48 hours before the beginning of the service(s) or No Show: 100% penalty.

You may email us at info@deluxelimoitaly.com with the details. If availability allows, we will adjust your booking and send a new confirmation. Please note:
⦁ In case of shortage of availability or other operations factors, changes to a booking, may have to be treated as a cancellation of the original booking and rebooking of a new one.
⦁ Emails sent a few hours before the ride may not be seen in time—if any change is urgent, always call us directly.

You can book directly online at our booking page, through our website deluxelimoitaly.com, sending us an email, or by calling us. A confirmation with chauffeur and vehicle details will be sent soon after.

Yes. Phone calls are welcome from 10:00 a.m. to 7:00 p.m. Central European Time. For urgent or last-minute bookings, we can take your details by phone, but the booking is only finalized once payment is received.

Yes. An emergency contact number is available 24/7 for existing clients.

First, please check your spam folder. If there is no message from us, please call our office to confirm your request has been received.

Yes. We welcome bank wire transfers, particularly for payments over €2,000. Upon request, we will provide you with the necessary bank details.

Most quotes are provided within 1–3 business days.

No. All our services are provided at flat, non-negotiable rates.